Employment Opportunities

Our office is conveniently located across from the King Street Metro station in historic Old Town Alexandria, VA.

The American Academy of Otolaryngology—Head and Neck Surgery (AAO-HNS) is the world's largest organization representing specialists who treat the ear, nose, throat, and related structures of the head and neck. The Academy represents approximately 12,000 otolaryngologist—head and neck surgeons who diagnose and treat disorders of those areas. The medical disorders treated by our physicians are among the most common that afflict all Americans, young and old. They include chronic ear infection, sinusitis, snoring and sleep apnea, hearing loss, allergies and hay fever, swallowing disorders, nosebleeds, hoarseness, dizziness, and head and neck cancer.

The AAO-HNS Foundation works to advance the art, science, and ethical practice of otolaryngology-head and neck surgery through education, research, and lifelong learning.

We take pride in our excellent benefits package offered to eligible employees, which includes medical, dental, and vision coverage. We also provide short and long term disability insurance, life insurance, flexible spending accounts, 403(b) retirement plan, credit union membership, five weeks of PTO, and nine holidays, compressed work schedules and flexible scheduling. We offer a business casual dress environment and many additional employment benefits. We are proud to be an equal opportunity employer.

We encourage you to submit your resume with cover letter and salary expectations through one of the following options:

Email: Attach a Word document or copy and paste your cover letter and resume and send to employment@entnet.org.
Fax: 1-703-683-5100
Mail: AAO-HNSF 1650 Diagonal Road, VA 22314-2857 Attention: Human Resources

We currently have the following openings.

Senior Manager, Development

Qualifications

Bachelor’s degree and/or relevant experience in business, sales, marketing, public relations, or related field plus minimum of five years’ experience and progressive responsibility in fundraising, business development, sales and marketing, or association management. Advanced degree and/or certification in professional field preferred. Successful first-hand experience in five- and six-figure major gift solicitation. Experience in the areas of individual major gifts, endowment building, planned giving, capital campaign, corporate, and foundation fundraising.

A motivated, energetic, talented, and team-oriented candidate with a working knowledge of the US healthcare system, particularly regulations governing fundraising from the pharmaceutical and device industry, and the physician practice environment is preferred. Experience in successfully working with all potential constituencies - volunteers, employees, staff, corporations, charitable foundations, and community members. Excellent oral and written communication skills required, demonstrated through excellent interpersonal skills and the ability to build strong strategic relationships both with outside organizations and other associations, as well as internally, to further the American Academy of Otolaryngology – Head and Neck Surgery and Foundation’s (AAO-HNS/F) mission and strategic goals.

Strong organizational and management skills demonstrated through the ability to balance attention to detail with big-picture perspective, juggle priorities to follow through on multiple projects, and identify revenue generating programs in a dynamic environment. Budgetary experience preferred. Previous supervisory experience preferred. Working knowledge of PC-based applications such as Microsoft Office Suite required.  Knowledge of or ability to learn Web software, HTML and iMIS. Travel is required. Estimated travel approximately 20-25%.

Key Responsibilities

• Under the direction of Executive Leadership plan, set, and monitor annual goals aimed at supporting institutional priorities.
• Under the direction of Executive Leadership, develop, lead, and manage a comprehensive development program, including, but not limited to: annual giving, major gifts, endowments and planned giving, as well as the private practice giving program of the Foundation.
• In conjunction with the COO, ensure all revenue budgets are developed and met within the designated FY.
• Identify prospect pool, plans, and implements strategies for identification, cultivation, timely solicitation, and stewardship of prospects at the  $10,000+ level.
• Develop recognition and stewardship plans for all levels and types of donors.
• Work with the Board of Governors, Boards of Directors, and the Development Committee to champion major gift and annual fund programs as well as maximize grassroots fundraising potential.
• Work with Communications to ensure that new donors and awards are properly announced and marketed.
• Identify prospective donors to increase giving beyond the $1,000 Millennium Society level.
• In conjunction with the EVP/CEO, COO work to convert annual fund donors to larger (major) gifts and planned giving opportunities.

Specific Duties

• Manage all aspects of identifying, cultivating, soliciting, and stewarding major gift, endowment and planned giving, corporate, and private  practice prospects.
• Manage stewardship and recognition for all giving programs.
• Manage the Hal Foster Life Insurance Program
• Ensure timely payments of all life insurance premiums.
• Coordinate payments from donors in order to make payments to policies.
• Responsible for planning, prospect management, and solicitations of individuals.
• Must be able to assess development programs and work to keep them fresh and relevant.
• Coordinate donation processing and reporting procedures
• Process corporate/individual gifts and pledges
• Send corporate/individual pledge reminders/invoices
• Update Financial Operations on aging report
• Oversee the maintenance of the donor database and recommend strategies for keeping addresses, phone numbers, and email addresses up-to-date
• Generate reports related to donor activity and fundraising goals
• Cultivate, solicit, and steward prospects through personal visits and written and oral communications.
• Provide strategies, briefing materials, written proposals, and acknowledgements as appropriate.
• Work with the Development Committee on activities including meeting and agenda preparation.
• Represent AAO-HNS/F at all pertinent professional organizations and meetings.
• Update program materials (brochures, forms, website).
• Responsible for preparations for annual meeting donor recognition activities (plans and implementation of donor appreciation lounge, and order for awards, plaques, ribbons, pins) Staff
• Provide regular and transparent communications to internal and external audiences regarding development efforts.
• Report on development and support activities to all necessary constituents (e.g., EVP/CEO, COO, Boards of Directors, and/or senior management).
• Provide staff support when appropriate for committees that are active in fund raising.
• Maintain knowledge and networking with other association fundraising professionals and associations to ensure AAO-HNS/F practices are up-to-date.
• Duties and responsibilities may be added, deleted, or changed at any time at the discretion of management, formally or informally, either orally or in writing.
• Consistently demonstrate courteous, cooperative and helpful behavior to all contacts, internal and external.
• May participate on an internal team, either through formal assignment, or an ad hoc basis.

Program Manager, Online Content

Qualifications

Bachelor's degree in communications- or technology-related field is preferred. Ability to establish priorities and perform multiple tasks simultaneously and on deadline is required.  Must have strong HTML/CSS skillset with an emphasis on mobile optimization. Requires writing skills in a variety of formats—online content, reports, correspondence, and a solid customer service orientation. Strong interpersonal skills and ability to think, speak, and write clearly and effectively are required. Project management/planning skills are essential. Must be highly organized, with a sharp focus on details.

Experience working with association management software and experience in new media outreach methods are required. Expertise in Microsoft Office applications, especially Word and Excel is essential. Must be results-oriented and willing to learn issues and new skills. Self-motivation, with a demonstrated ability to take initiative and work independently and on cross-functional teams, and an ability to learn and master a variety of technology tools are required. Some travel may be required. 

Key Responsibilities

• The Program Manager, Online Content, will support and maintain the flow of online content to the website, working with the Sr. Manager, Digital Content, to integrate print and digital content and functionality.
• Manage email communications to members, scheduling and distributing bulk emails, eNewsletters, and other digital content, maintaining an overall editorial calendar of electronic communications.
• Work collaboratively with Sr. Manager, Digital Content, and with Information and Knowledge Management to improve the member experience especially in accessing information and services.
• Ensure that online content, email communications, and online social media communities are supported, according to organization’s strategic objectives.
• Collaborate with Senior Manager, Digital Content, and IKM, to develop functional specifications for online projects.
• Collaborate with Senior Manager, Digital Content, to author documentation and specifications, including Standard Operating Procedures for features and tools and prepare user guidelines to support the end users’ successful adoption of these features.
• Assist in video production and editing, as needed.

Specific Duties

• Support online content flow to website.
• Manage and create online content with CMS tools as necessary.
• Assist in creation of appropriate training for staff content contributors.
• Liaison with all staff units to effectively plan and support online services related to their goals and objectives.
• Assist in communications strategy to provide access to organization’s knowledge resources and content for members, the public, and staff.
• Assist in providing content approval for website content contributor edits.
• Oversee scheduling for all mass email campaigns to ensure best value is delivered.
• Incorporate dynamic content and segmentation into email campaigns, when possible.
• Track key performance indicators for online and email communications.
• Work with Strategic Messaging staff to make the best use of online content trends data to deliver an organized online communication strategy.
• Work with Creative Services and Strategic Messaging staff to ensure efficient production and deployment of website graphical design elements.
• Assist in training staff in basic use and best practices of the content management system. Ensure all online elements remain up-to-date, functional, and consistent with style.
• Act as liaison to all staff units to effectively support online services related to their goals and objectives.
• Use content management system (CMS) and related technologies, with understanding of HTML, editing tools and processes.
• Work with Sr. Manager, Digital Content, to improve workflow processes.
• Assist in video filming and basic content editing.
• Duties and responsibilities may be added, deleted, or changed at any time at the discretion of management, formally or informally, either orally or in writing.
• Consistently demonstrate courteous, cooperative, and helpful behavior to all contacts, internal and external.
• May participate on an internal team, either through formal assignment, or on an ad hoc basis.