BOOTH SELECTION
How do I reserve exhibit space for the 2025 Annual Meeting?
Reserve your booth space for the 2025 OTO Experience in Miami through the exhibitor portal.
I am an exhibitor but can’t log into my profile in the exhibitor portal. What do I do?
Please contact [email protected] if you have trouble logging into your account.
What is the payment schedule for exhibit space?
A 50% deposit of your booth total is due upon receipt of purchase. The remaining 50% is due by July 10, 2025.
I just took over the show from someone else. How do I change my contact information?
If you have access to the exhibitor portal, you are able to change your company contact information and company details within your profile.
When can I start ordering services?
You can start ordering services with The Expo Group (TEG) at the end of June 2025.
Can I change booths after I have selected a space?
Booth spaces can be changed after you have selected a space. Please note: This is subject to availability. Please contact [email protected] for any booth change inquiries.
EXHIBITOR RESOURCES
Where can I find the Exhibitor Manual?
The Exhibitor Service Kit will be available at the end of June 2025.
TEG Customer Service Management:
Phone: 972.580.9000
Email: [email protected]
Is there an Exhibitor Checklist?
Yes. Log into your profile in the exhibitor portal to view your outstanding and completed tasks. This will include, but is not limited to payments, uploading company details and uploading your company logo.
How do we make booth payments?
Log into your profile in the exhibitor portal to view your balance.
What is the booth cancellation policy?
For cancellations received after initial booking and prior to July 10, 2025, a cancellation fee of 50% of the total support will apply.
For cancellations after July 10, 2025, a 100% cancellation fee will apply.
Is carpet required for my booth?
Yes. This is a carpeted show; therefore, carpet is required within your booth upon set up and before the exhibit hall is opened. Exhibitors can order carpet through the General Service Contractor or provide your own.
As an exhibitor, do I need a Certificate of Insurance? If so, what does that look like?
A Certificate of Insurance (COI) is required for all exhibitors before move-in begins. Please see the following example.
REGISTRATION
How many free exhibitor badges do I get?
Every exhibitor will receive two complimentary booth staff registrations and one full conference registration per 10×10 square feet of booth space purchased.
What happens after I use all my free exhibitor badges?
There will be an adjusted fee for any additional exhibitor badges.
What are the registration hours for the show?
Exhibitor Registration:
Thursday, October 9 12:00pm – 5:00pm
Friday, October 10 7:00 am – 6:00 pm
Saturday, October 11 8:00 am – 5:00 pm
Sunday, October 12 8:00 am – 5:00 pm
Monday, October 13 8:00 am – 5:00 pm
Do I need to register myself and/or staff to get access to the show floor?
Yes. As an exhibitor, you will not be allowed into the exhibit hall without a badge. Badge sharing is prohibited.
As an exhibitor, can I attend conference sessions outside of the exhibit hall?
As an exhibitor, you will receive one full conference registration per 10×10 square feet of space purchased. This badge will allow one member of your staff per 10×10 square feet purchased to attend sessions outside of the exhibit hall. Sharing of badges is prohibited.
SHOW
What are the show hours?
- Saturday, October 11: 9:30 AM – 4:30 PM
- Sunday, October 12: 9:00 AM – 4:30 PM
- Monday, October 13: 9:00 AM – 4:30 PM
Are cameras/video equipment allowed on the show floor?
Your company will need to submit a request for approval to [email protected] stating what your company plans to record.
When are the move-in/move- out Dates?
- Exhibitor Move In:
- Thursday, October 9: 12:00 PM – 5:00 PM (20’x20’ or larger)
- Friday, October 10: 8:00 AM – 6:00 PM
- Exhibitor Move Out:
- Monday, October 13: 4:30 PM – 8:00 PM
- Tuesday, October 14: 8:00 AM – 5:00 PM
Where can I find the Show Terms and Conditions?
Please log into your profile within the exhibitor portal to view the Terms and Conditions?
