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2020-2021 FLEX FAQs

What is FLEX? 

Q: What is FLEX?

A: FLEX—Focused Lifelong Education Xperience is the Academy’s new flagship education product launching September 2020. FLEX will replace Home Study Course, which will be retired on August 6, 2020 after nearly four decades.

Q: Who are the faculty?

A: FLEX is developed by nearly 200 AAO-HNSF Education experts from the Foundation’s Education Committees.

Q. How is FLEX different than the Home Study Course that is set to retire August 2020?

There are numerous upgrades that FLEX offers when compared with the Home Study Course. FLEX will span across all eight specialty areas throughout the year, instead of once every two years. Each topic will be presented in a variety of creative and contemporary learning modalities. To discover more, visit:

Q: When does the FLEX subscription year begin and end?

A: The subscription launch date is September 1, 2020; and the release schedule will continue through May 2021. The 2020-21 subscription course year will close August 31, 2021.

Q: Who is FLEX for?

A: FLEX is designed for all otolaryngologists and advanced practice providers throughout their career. FLEX is a great way to maintain lifelong learning and continuing certification. This new curriculum will especially benefit residents in their training.


For a limited time only, the AAO-HNSF is offering a special bundle deal on FLEX and the AAO-HNSF 2020 Virtual Annual Meeting.

Register for FLEX today to receive a complimentary 2020 Virtual Annual Meeting registration. Take advantage of the exceptional value of two dynamic education experiences for the price of one, with no additional need to register separately for the meeting.

Don’t wait! This special offer ends on October 25.

Q: What are the registration fees for the subscription year?

A: Physicians and Advanced Practice Providers

Early Rates:     May 1-September 30, 2020            Member: $450 | Non-Member: $795

Regular Rates: October 2, 2020-January 31, 2021  Member: $495 | Non-Member: $875

Late Rates:      February 2-April 1, 2021                Member: $550 | Non-Member: $995

B: Residents

Member: $350 | Non-Member: $450

Residents: check with your Residency Training Program before proceeding with registration.

Q: If I register after September, are the fees the same?

A: FLEX registration is for the full course year. If one registers later in the academic cycle, they will pay the current tiered rate for the full course year and receive the prior sections as well as any yet released for the 2020-21 FLEX course year.

Q: Can a medical student sign-up for FLEX?

A: Medical students can participate in FLEX by first becoming an AAO-HNS member (student membership category) for $25; and then they can then sign-up for FLEX at the Resident Member rate.

Q: How do I register?

A: Go to:

Q: What are the registration policies regarding changes and cancellations?

Name changes and substitutions are not permitted. All cancellations and refund requests must be made in writing and sent to No refunds will be processed if cancellation is received one month after the purchase date.


FLEX Curriculum

Q: What is the specialty topic section release schedule?

A: September 2020: Chronic Rhinosinusitis with Polyps

October 2020: Glottic and Subglottic Stenosis

November 2020: Oropharyngeal Cancer Update 2020: HPV, Robotic surgery, and De-escalation

January 2021: Chronic Otitis Media and Cholesteatoma

February 2021: Pediatric OSA

Practice Management (March 2021) - TBA

General Otolaryngology and Sleep Medicine (April 2021)  - TBA

Facial Plastic and Reconstructive Surgery (May 2021) - TBA

Q. When will the specific topics/themes be available?

A: The list will be available in July and promoted on

Q: What is included in each section release?

A: Each topic will be presented in a variety of creative and contemporary learning modalities: podcasts, surgical videos, scientific journal articles, case of the week, table-topic questions—plus access to 200+ courses in OTO Logic. To discover more, view this video.

Q: Will FLEX be the same curriculum year-after-year?

No. Each specialty will identify a new topic/theme each year. Built on a fundamental learning philosophy that the needs and preferences for otolaryngology education will continue to evolve over time—so will the tools provided in the FLEX subscription to ensure they remain timely and relevant for all learners


Learning Experience

Q: How will I access my educational activities each month?

A: Once you register, you will be enrolled into the FLEX “virtual classroom” in - our online learning platform. Each month, the new section tools will be released. All of the curriculum developed for that subscription year will remain in your dashboard to conveniently access online 24/7 through August 31, 2021.

Q: Will the FLEX videos, webinars, and podcasts be captioned?

A: The FLEX virtual classroom includes a piece of technology called the jetpack streaming media engine. This includes the ability to playback audio and video content. It also provides a few levels of engagement to optimize learning: 1) the interactive transcript appears to the right of the presentation screen and automatically displays the words spoken in the video, webinar, or podcast; 2) the transcript is searchable allowing the learner the ability to type in a keyword search or phrase, highlighting the text within the transcript; and 3) it also synchronizes when the learner clicks on the phrase taking them conveniently to the location within the video, webinar, or podcast. The surgical videos will also be annotated and will include a written outline to enhance learning.

Q: What is the best way to “experience” FLEX?

A: The OTO Logic website features a fully responsive web design, which allows seamless access across all platforms from an oversized desktop computer monitor, a laptop, or a smaller-screen device such as a smartphone or tablet.


For Residency Training Program Directors/Coordinators

Q: I’m a Residency Training Program Director/Coordinator. When should I register my residents?

A: Please contact the FLEX support team to request a How to Registration Guide and your institution’s AAO-HNSF 2020-2021 FLEX Resident Subscription Form. Please return this form no later than August 1st to ensure your residents receive the first section on time. Once your institutions registration is processed, your residents will receive an enrollment confirmation, and details on how to access the FLEX dashboard.

Q. What is the special FLEX and AAO-HNSF 2020 Virtual Annual Meeting bundle offer?

A: When you sign-up your residents for FLEX by October 25, 2020, they will receive a complimentary registration to the 2020 Virtual Annual MeetingThe resident subscribed will automatically be enrolled in both education opportunities so you only need to register for FLEXit’s that simple.  

Q. What options are available to register my residents?

A. There are two options available based on membership status. FLEX is priced 10% lower than the Home Study Course.

Residents Fees

Member: $350 | Non-Member: $450

AAO-HNS Annual Member Dues: $105

Residents: check with your Residency Training Program before proceeding with registration. Access to the online membership application can be located here.


CME and MOC Credit

Q: How much CME credit is included - per subscription and per section?

A: The FLEX annual subscription package includes the opportunity to earn up to 100+ CME/MOC credits AND access to the OTOLogic+ catalog with 200+ additional CME activities. Each section has the opportunity to obtain a minimum of 13 AMA PRA Category 1 Credit™

Q. Does the CME credit I earn for FLEX count for MOC credit?

A: Yes. The CME credit you earn counts for MOC. Successful completion of this CME activity, which includes participation in the evaluation component, enables the participant to meet the expectations of the American Board of Otolaryngology’s Maintenance of Certification (MOC) program. It is the AAO-HNSF’s responsibility as CME activity provider to submit participant completion information to ACCME for the purpose of recognizing participation.

Q. Where do I find my credit earned?

A. Your credit earned will be recorded under your “My Transcript” tab. Your official transcript is instantly available and contains a list of all of the education courses you have completed through OTO Logic to document your CME/MOC activities annually


Q:  How do I share feedback?

A: We are eager to learn how we can support our learners and improve your experience. Please contact us via email at